Word of the Day: continuous performance management

Word of the Day WhatIs.com
Daily updates on the latest technology terms |May 25, 2018
continuous performance management
Continuous performance management, in a human resource management context, is the supervision of an employee’s work through one-to-one discussions and ongoing feedback from supervisors and regularly scheduled check-ins.

It occurs more often and is more flexible and less formal than the traditional employee appraisal process, though both types are aimed at improving performance and monitoring personal and organizational goals.

Continuous performance management is a growing trend in human capital management (HCM) and can take place virtually any time, including daily or on a regular weekly or biweekly schedule. It can be facilitated by software or through phone calls and meetings.

Companies often use the continuous method as a supplement to the written annual review, which faces criticism because it is too labor intensive, dwells on the past and puts too much emphasis on categorizing and rating employees. In a high-profile move, General Electric ended ratings in 2016 for all 180,000 salaried employees and switched to continuous performance development and a slimmer version of the annual review.

In addition to performance management software for annual reviews, vendors offer mobile and desktop applications to allow for frequent feedback and coaching. SAP SuccessFactors, for example, in early 2016 introduced a continuous performance management application that includes options such as allowing an employee to track goals and accomplishments or to ask a manager or another worker for rapid feedback.

Applications in the category often measure progress on goals with visuals or charts, display alignment with company-wide goals or allow employees to comment on each other’s work. A major objective of the applications is to increase employee engagement because research links engagement to better business outcomes.

Cornerstone OnDemand, Halogen, Ultimate Software and Workday are other established vendors offering continuous performance applications. Newer vendors include BetterWorks, 7Geese, Reflektive, TINYpulse, Workdboard and Zugata.

Quote of the Day
dennerline_doug.jpg "With continuous performance management, you actually can reflect back on a yearlong conversation you’ve had with your employee and make your performance review reflect more greatly the work that the person has done." – Doug Dennerline
Trending Terms
talent activation
human capital management
performance management software
corporate performance management
Learning Center
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Continuous performance management a rich source of talent analytics
Read how companies use continuous performance management to improve employee satisfaction and build their storehouse of talent through analytics.

Continuous performance management firm, BetterWorks, reboots
BetterWorks Systems, a startup on track to make a name for itself in the continuous performance management market, faced a sexual harassment lawsuit. It then went seven months without a CEO. The court case was dismissed, a new CEO was appointed and an AI-related upgrade is in the works.

Tips for automating the performance management process
Get tips on how to automate the performance management process, regardless of whether you have a full talent management suite or just documents and email.

Continuous feedback performance management boosts worker productivity
Learn the basics of continuous feedback performance management from companies that replaced annual reviews with coaching, peer reviews and career planning.

Writing for Business
_____ performance review is scheduled for three o’clock?

A. Who’s

B. Whose

Stay In Touch
margaret_rouse_bw1.jpg For feedback about any of our definitions or to suggest a new definition, please contact me at: mrouse

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